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Employee Testimonials

What's it like to work at Benchmark? Hear directly from some of our employees!

Hired in July 2019, Michelle Jones currently serves as a residential lender.

"When I first came to Benchmark, I never dreamed there were so many fields involved in banking. It’s wonderful to work for a company that gives you many opportunities to grow and learn how those fields combine to create Benchmark.

I’ve met many people from all walks of life. It gives me great pleasure to help our customers throughout many seasons of their lives. The motto when I started here was 'We Make Southside Smile.' How fortunate I have been to see many smiles throughout my years and prove that we are, indeed, 'With you for Life!'"


Hired in March 2022, Brittany Howard currently serves as a retail training specialist.

"My work fills a large part of my life, and the only way to be truly satisfied is to do what I believe is great work. Every morning, I feel comfortable coming in to do my job, and it’s a great feeling!

I love accomplishing little and big tasks as part of my team, and at Benchmark, that WILL happen. What keeps me at Benchmark? A great work culture, knowing that I’m part of an energetic team, and being acknowledged for the work I do!"


Hired in June 2023, Chase Hite is currently a retail officer trainee.

"Being an intern was my first introduction to customer service and community banking. It truly opened my eyes to the vast complexity of the banking world. My internship provided me with great foundational knowledge of the industry’s many facets. In particular, retail banking offers unique challenges, but it is also exciting, intriguing, and rewarding.

When I can help a customer fulfill their financial needs, it’s beyond gratifying. Working at Benchmark has allowed me to network with numerous wonderful customers as well as coworkers. My experience as an intern inspired me to return to Benchmark after completing my economics degree at Virginia Tech. It’s certainly a position I would recommend to anyone interested in customer service, banking, or finance."